SWANZA offers a wide range of selected quality products that are well tested. We would love to hear your opinion about the products quality you purchase from Swanza, please reach out via email or phone to address your feedback.

*All products sold on SWANZA are Authentic\Genuine.

Swanza is deprived from Swan. Swan is a beauty symbol and so you are.

While we do not offer any refund or exchanges. If a product arrived damaged or defected (rarely happens to to our products being in a secure box), we would be happy to return it.

Currently we only accept cash on delivery. When available payments processed on Swanza website, comply with the latest security of your confidential details processing by using reputable third party services, approved by Visa, Master Card, Amex...

No worries, this happens. Please check you junk mail. If you still did not get your order email within 1 hour, please contact us via email, mobile, website chat, WhatsApp or through our social media channels.

Please contact us via email, mobile, website chat, WhatsApp or through our social media channels with your order number to assist you.

If you have an account on SWANZA and unable to access it, please try to reset your password, if you still couldn't access your account, please reach out for help.

Swanza Points and Rewards allows you to earn points each time you make a purchase. Once your order is delivered and completed, you can redeem the points on your next purchase from the checkout page.

You can find your points and rewards by logging in to your account then clicking on the user icon, then clicking on points and rewards, you can also click on this to see your points and rewards (Required Logging In)